Help and support

Support for you

Our Employer Services team can answer any questions about your super requirements.They're on hand to help take the hassle out of super by answering your questions and assisting with admin processes.

Support for your employees

We offer a range of services designed to support your employees. We help them get their super sorted with the right support and help when and where they need it whether over the phone, face to face or online.

Education sessions

To help members better plan for retirement and get more out of their super, Media Super organises a range of educational seminars that can be tailored to your staff demographics and needs that can be delivered in your workplace or online.

Our highly experienced Education Specialists can run a ‘Super health check’ session for your employees and provide insight into a range of topics from the basics of super, the different types of contributions, tax saving strategies, investments, and insurances through to retirement planning, Age pension considerations and the all-important question, ‘how much is enough?’

Advice Services

Media Super members have access to our team of financial advisers.

Our Advice Services team can provide Media Super members with advice over the phone about:

• Our range of super products
• Choosing an investment option
• Contribution strategies including salary sacrifice and personal contributions
• Nominating beneficiaries
• Information and assistance regarding the insurances available through Media Super
• Planning the best ways to maximise super for retirement

Regular communication

We're committed to keeping you updated with the latest details about your account and super changes that could affect your business.

Employers receive regular e-news with updates on super, legislative changes and other important information. To receive regular updates from us, simply update your contact details on the Employer Portal or contact us today.