Help and support

Support for you

Our Employer Services team can answer any questions about your super requirements.They're on hand to help take the hassle out of super by answering your questions and assisting with admin processes.

Support for your employees

We offer a range of services designed to support your employees. We help them get their super sorted with the right support and help when and where they need it whether over the phone, face to face or online.

Education sessions

To help members better plan for retirement and get more out of their super, Media Super organises a range of educational seminars that can be tailored to your staff demographics and needs that can be delivered in your workplace or online.

Our highly experienced Education Specialists can run a ‘Super health check’ session for your employees and provide insight into a range of topics from the basics of super, the different types of contributions, tax saving strategies, investments, and insurances through to retirement planning, Age pension considerations and the all-important question, ‘how much is enough?’

Member Advice Services

Media Super members have access to our team of financial advisers. There is no additional cost, it’s included in your membership.

Our Advice team can help you understand your options and offer different levels of guidance depending on what you need. With our support, you can make your super work harder and plan your finances for when you reduce your working hours or fully retire. Super doesn’t have to be complicated, and we’re here to keep it simple for you.

We make sure you have easy access to the information you need, so you can make confident decisions about your super and retirement.

Regular communication

We're committed to keeping you updated with the latest details about your account and super changes that could affect your business.

Employers receive regular e-news with updates on super, legislative changes and other important information. To receive regular updates from us, simply update your contact details on the Employer Portal or contact us today.